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The Cumulative Effect of Social Media

Marketing and advertising isn’t what it once was. It’s not enough to stick an ad on a billboard or in the paper, and certainly not affordable for most small-medium sized businesses.  The hospitality industry, in particular, has been completely turned on its head by the rise of Instagram and digital foodies. But does…

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"Unrewarded" Tasks Show Star Quality

It's the soft skills – willingness to go over and above for the customer experience – that really makes your star employees shine.

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Supporting Women in Hospitality

We’ve been excited recently to see the uplift in events, networking, support, and wider recognition for the many strong women in the hospitality industry.

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Backpacker Tax Reviewed

Summary of changes to tax on Australian backpackers, including proposed tax cut from 32.5% to 19%.

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HR Responsible for Workplace Mental Health

Mental ill-health has a range of potential ramifications and has recently been found as considered 'formally' the responsibility of HR.

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Current and Rising Food Trends – American Food

Australia and the US have both developed a practice that is not necessarily about technical skill, but rather time spent with family and friends.